Our Policies.
Massage & Bodywork Sessions
The therapist determines how best to perform a therapeutic session. The use of equipment in a session– such as hot packs, face cradles or other items are at the sole discretion of the therapist. Therapists do their best to meet each client’s needs and are willing to take directives in regards to preferences of pressure and areas that you would like to have avoided. All of our massage and bodywork sessions are therapeutically oriented and non-sexual.
Therapist Code Of Ethics
Therapists at Body In Mind are independent contractors. We provide behavioural guidelines. All therapists are asked to abide by the Code of Ethics of the industry standards described by the American Massage Therapy Association.
Cancellation Policy
We require a minimum of three business hours cancellation notice prior to the scheduled session. Late cancellations and no-shows will be charged full price.
Refund Policy
We do not offer refunds. We will gladly offer you another session if you let your therapist know that you are unhappy within the first 15 minutes.
Client Confidentiality
Client lists and email lists are confidential. We do not share our lists with outside companies. All therapists at Body In Mind respect client confidentiality outside of the massage and bodywork sessions.
Your Valuables
The City of Morristown requires that a provision be made for our clients to ensure that their valuables are safe. We request that you keep your valuables with you in the therapy room during your session. We are unable to keep your personal effects behind the reception desk.
Lost and Found
If you have left or lost some personal belongings, please call the front desk. We will hold such items only for seven days.
Massage and Bodywork on Minors
Therapists may provide massage and bodywork for minors under 18 with parental consent. Parents must call the reception desk to schedule the session and request a parental consent form to be signed and kept on file.
Disrobing for Sessions
Partial or full disrobing is recommended for your massage session. We create a very safe environment and give great attention to proper draping. Shiatsu, Acupressure, and Orthopedic massage sessions do not require disrobing. Feel free to speak with your therapist if you have any questions or concerns.
Noise
We ask clients to turn off all cellular phones and pagers during their visit at Body In Mind.